Help & FAQMost questions are covered below. If you can’t find what you’re after, drop us a line on the contact page.Getting startedWhat is ReViva?+Do I need a subscription to try it?+What equipment do I need?+Using the appHow do I interrupt the AI examiner?+Can I retry a scenario at a different difficulty?+What does the score mean?+Account & billingHow do I cancel my subscription?+Can I get a refund?+How do I delete my account?+Privacy & dataIs my voice recorded?+Can I download my session transcripts?+TroubleshootingThe AI didn’t respond to me — what happened?+Audio is cutting out / I can’t hear the examiner+